Frequently Asked Questions
Everything you need to know about XMONDO hair care and styling.
Are XMONDO products vegan and cruelty-free?
Yes, all XMONDO products are 100% vegan and we never test on animals. We are committed to ethical beauty standards.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 7-14 business days.
Can I use XMONDO color on dark hair?
For the most vibrant results, our semi-permanent colors work best on pre-lightened or blonde hair. Results on dark hair will be more subtle and may only provide a slight tint.
What is your return policy?
We offer a 30-day return window for most products. Items must be in their original packaging and at least 75% full to qualify for a refund or exchange.
Are your products safe for color-treated hair?
Absolutely. XMONDO products are formulated to be sulfate-free and paraben-free, making them safe for all hair types, including color-treated and chemically-processed hair.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.